Wizard’s Workshop Refund Policy

1. Thirty-Day Refunds

Buyers may request a refund for a Wizard’s Workshop digital asset within 30 calendar days after the purchase date, for any reason, without needing to provide an explanation. This voluntary policy supplements any mandatory refund or withdrawal rights under applicable law.

2. How to Request

Submit a request through [REFUND REQUEST METHOD / SUPPORT EMAIL TO CONFIRM] with the relevant order information. World Wizard may verify that the requester controls the purchasing account.

3. What Happens After Refund

If a refund is approved, World Wizard will initiate the refund through the original payment method where possible. Timing for funds to appear depends on the payment provider and bank. The buyer’s license to the refunded asset ends, platform access is removed, and the buyer must stop using and distributing the file and delete downloaded copies under their control, subject to applicable law.

4. Seller Treatment

World Wizard intends to absorb ordinary goodwill refunds without automatically recovering them from sellers. This does not protect sellers who engage in fraud, infringement, false claims of human authorship, or other material breaches. Those matters may be investigated under the Seller Agreement.

5. Abuse and Fraud

World Wizard may investigate repeated, coordinated, fraudulent, or abusive refund requests and may restrict future purchasing privileges where lawful. This policy does not restrict the right to contact a bank or payment provider or exercise statutory rights. World Wizard may ask for information needed to investigate payment disputes.

6. Copyright or Unlawful Content

If purchased material is removed for suspected infringement or illegality, World Wizard will review available remedies, including refunds where appropriate or legally required. A mere allegation does not automatically determine the outcome.

7. Exceptions and Mandatory Rights

Mandatory consumer protections prevail over any conflicting policy term. [ATTORNEY REVIEW REQUIRED: international digital-content withdrawal rules, especially any required consent/acknowledgment mechanisms and local refund requirements.]

8. Contact

[REFUND SUPPORT CONTACT TO CONFIRM]